Privacy Policy

The primary purpose for which we collect, use and exchange your Personal Information is to establish your identity and to provide you with the products and services you have requested.

We may state a more specific purpose at the point we collect your information. If you do not provide us with the information that we request, we may not be able to provide you with our products or services.

In certain circumstances we may need to collect personal and sensitive information in order to comply with our legal obligations, such as anti-money laundering and counter-terrorism financing laws, for example, in Australia under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth) and in New Zealand the Financing of Terrorism Act 2009. If you do not provide us with the information we request, we will not be able to provide you with our products or services.

Our uses of Personal Information include but are not limited to:

  • establishing your identity
  • communicating with you, including by email, mail or telephone
  • managing our relationship with you
  • advising you in relation to intellectual property, legal and related matters
  • filing, prosecuting and maintaining applications for statutory protection of intellectual property including patent, design, trade mark and domain name applications and registrations in Australia, New Zealand and overseas and engaging third parties to do so
  • conducting patent and trade mark opposition proceedings before the patent and trade mark offices and regulators in Australia, New Zealand and other jurisdictions
  • providing other professional services including advice with respect to litigation, dispute resolution services, appeals, commercial and regulatory legal advice, and intellectual property watches and searches
  • providing you with updates, offers or proposals in relation to your matters and products and services that may be of interest to you
  • sending regular news alerts (and other correspondence) concerning developments in the field of intellectual property and other areas that may be of interest to you
  • sending marketing and promotional material that we believe may interest you for purposes necessary or incidental to the provision of goods and services to you inviting you to events and functions
  • personalising and customising your experiences
  • managing and enhancing our products and services
  • investigating complaints made by you, and in the case of employees and contractors:
  • to pay your wages, fees and employee and contractor entitlements
  • conduct criminal checks and confirm your immigration status and right to work,
  • and to manage your relationship with us.

We may also use your Personal Information for purposes required or authorised by applicable laws or regulations, such as to prevent or investigate alleged crime or fraud. We may also use your Personal Information if it is necessary to prevent or lessen a serious threat to public health or public safety or if the use of the information is necessary for law enforcement or for the conduct of proceedings before any court or tribunal.